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The safety of our delegates, staff and partners is of paramount importance to us and given the current situation with COVID-19, it has become unviable and unsafe for us to put on The Customer Behaviours Conference - Insights, Journeys, Expectations. We would like to thank all delegates, exhibitors and partners for their understanding and support and we very much look forward to welcoming you to a future conference soon.

Take A Look At Our Upcoming Brand-Led, Industry-Leading Events:


The Engaging Kids & Marketing To Parents Conference

27 Top Kids & Parents Brands Share Hot Trends & Insights & Inspiring Marketing Campaigns To Engage Kids & Parents:Hit The Mark With Kids & Win Over Parents With Insight-Led, On-Trend, Engaging & Responsible & Compliant Social Media, Digital, Tech, Content & Multi-Channel Marketing To Strategies To Boost Conversions & Create Family-Favourite Brands. The 5th Annual,  One-Day Conference & Networking Event, 19th May 2020, Central Hall Westminster, London.


The Food & Drink Trends & Innovations Conference

40 Iconic Food & Drink Brands & Retailers Share Unstoppable Food & Drink Trends & Innovations For Best-Selling Products & Attention-Grabbing Marketing: : Capitalise On Critical Vegan, Plant-Based, Health, Sustainability, Convenience & Retail Trends For Captivating Products That Excite Shoppers With The Latest Flavours, Ingredients & International Cuisines, On-Trend Packaging, Profitable NPD Strategies & Engaging Marketing Campaigns. A One-Day, Brand-Led Conference & Networking Event, 15th September 2020, Cavendish Conference Centre, Central London

100% Delegate Satisfaction Rating Across All 2019 Events! Hear What Previous Conference Attendees Think:

'Informative and really useful to get information on what other companies are doing in the area of customer insight.'

‘Informative and engaging. Fantastic speakers and a great forum for networking with peers and industry experts.’

'Really beneficial and useful insight. Very positive and I'm looking forward to implementing some strategies discussed.'