Take A Look At Our Upcoming Brand-Led, Industry-Leading Events: Deliver Results With Future-Proofed, Insight-Led, New, Winning Customer Experience Strategies For Changed Customer Behaviours & Expectations! A One-Day Brand-Led Conference, 25th May 2021, Virtual Event View The Conference Brochure Next-Level, Customer-Centric Contact Centres: Harness Tech & Empower Agents To Deliver Seamless, Multi-Channel Customer Journeys & Experiences. 2nd Annual, One-Day, Brand-Led Conference & Networking Event, 23rd June 2021, Virtual View The Conference Brochure 97% Delegate Satisfaction Rating Across All 2020 Events! Hear What Previous Conference Attendees Think: 'Informative and really useful to get information on what other companies are doing in the area of customer insight.' ‘Informative and engaging. Fantastic speakers and a great forum for networking with peers and industry experts.’ 'Really beneficial and useful insight. Very positive and I'm looking forward to implementing some strategies discussed.'